Refund policy

At AURA, we are committed to providing our customers with high-quality products and services. As such, we maintain a strict no refund policy. All sales are final and non-refundable.

Damages and Issues
If you receive a defective, damaged, or incorrect item, please inspect your order upon arrival and contact us immediately. We will review the issue and work with you to make it right.

False Chargebacks
False chargebacks are strictly prohibited and may result in action being taken against the customer. We reserve the right to refuse service to anyone who files a false chargeback.

If you have any questions or concerns regarding our refund policy, please contact us at Aura.community.0618@gmail.com. We are always here to assist you.

Thank you for choosing AURA.